Second ShiftSee it work
How it works
From your website to every lead
Two minutes to start. Missed-call texts come once you're paying, after the phone companies approve your business to text.
Your free month
Check what it knows
We draft the facts from your website, and you confirm them on one page. Then add one line to your site, or use your chat page as the link on your Google profile.
Get every lead
Each one by email the moment it comes in, and a summary each morning. Answer a question it couldn't, and it knows the answer next time.
Once you're paying, about a week to set up
Missed calls, texted back
Forward the calls you can't answer to your assistant's number. A caller who presses 1 gets a text and carries on by text, and you get their voicemail written out.
Every lead on your phone
Each lead reaches you as a text. Call them back, or reply to take over the conversation, and the assistant goes quiet.
Safety
Six rules it never breaks
A bot that guesses costs you money and trust. These rules are built in.
Never a guessed price
It answers only from your website and the facts you confirm. A reply that states an amount, time, phone number, link or offer your facts don't hold is replaced with an offer to have you get back to them.
Always says it's an AI
Every message is labeled, and it never takes a human name.
Texts only with consent
Only after a caller presses 1, or a website visitor checks a box that's never pre-checked or needed to book. Replying STOP ends texts for good.
Never sells by text
No offers, review requests or payment links. Its texts are only about what your customer asked.
Recording announced first
A missed call hears it's recorded before anything else, and the chat shows a notice before the first message.
Your customers' data serves you
Conversations are never used to train AI models or sell ads, and your business is walled off from every other.
Questions
Does it answer phone calls?
Not yet: AI phone answering comes later. Once you're paying, a call you miss gets the text-back, and its voicemail comes to you written out.
Do I keep my phone number?
Yes. Only the calls you don't answer go on to your assistant's number, once you turn on forwarding, and calls you pick up are untouched. The assistant's number is yours to take if you leave.
What happens when the free month ends?
We email you a link to pay $99 a month by card. Pay, and it carries on, and we set up the missed-call texts. Don't, and the chat stops showing on your site. Nothing is charged unless you add a card.
How do I stop?
Reply to any email from us, or write to desk@hubnx.com, at any time. It runs to the end of the month you've paid for, with no contract.
Does it book into my calendar?
It books into Jobber, and Google Calendar comes next. Without either, each booking comes to you as a request you confirm.
Who's behind it?
Hub Nexus, a software company in Bellevue, Washington. Built by Zehua Zhang, its founder, after 15 years building software at Microsoft, Meta, Epic and JPMorgan.